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Whats in Your Welcome Pack?

Your Welcome Pack is sent out shortly after contract completion on your Colocation service. It contains a set of key information that will aid in the configuration of your hardware upon installation. It also re-outlines your service contract and other such details. Digital copies of the pack can be sent out on request.

Within your pack, you can expect to find;

  • A cover letter from your personal account manager
  • Welcome documentation detailing; access arrangements, cabinet details, network information, power information, control panel details, supporting details, contract summary, other information including security
  • A copy of our dedicated server specification sheet for your future reference

It is hoped that this information is adequate in getting your service into action as soon as it is installed within our data centre.

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