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 Facility access procedures

You are in charge of your access list and permissions Anyone who is to be granted physical access to your services must now be listed as a Contact in your My Netwise Hosting control panel. You...

 How accessible are Netwise data centres?

In short, very accessible! Our facilities are well placed for access in all directions, whether coming a short distance or visiting from afar. This means our data centres are served by fantastic...

 How is connectivity fed to my enclosure/rack?

We feed connectivity to our aggregation switches, found in distribution racks centred in each row. Our network is 100% Cisco from core to edge. From here, we provide a ethernet tails to your own...

 How is power fed to my enclosure/rack?

All of our racks contain APC PDU's that monitor power consumption. Users can log into these units to assess power usage, and to reboot hardware remotely. Netwise Hosting are able to provision up...

 PUE? What does this mean?

PUE is short hand for Power Usage Effectiveness. PUE is essentially how effectively a data centre uses its power; more specifically how much of the power is used in running the computing power...

 What is DNS?

DNS stands for Domain Name System. It is the process by which a domain entered into a web browser (www.netwisehosting.co.uk, for example) is able to find the server on which the required...

 What is Reverse DNS (rDNS)?

Reverse DNS is, quite simply, the inverse process of normal DNS - or 'forward' DNS. You can find out more about forward DNS here. In short, rDNS allows an IP address to be resolved back to a...

 Whats in Your Welcome Pack?

Your Welcome Pack is sent out shortly after contract completion on your Colocation service. It contains a set of key information that will aid in the configuration of your hardware upon...